We reserve the right, at any time, to modify, alter or update our policies, if you have any enquiries regarding our policies you can contact us on admin@thepigeonarch.com.


If for whatever reason you are unhappy with your purchase please contact us directly to discuss any problems and we will aim to resolve any issues as quickly as possible.

Telephone: 07904592201
Email: info@thepigeonarch.comAddress: Unit 12 Bramthorn Business Centre, TS3 9PD Middlesbrough, United Kingdom.


We are committed to respecting your privacy and we will not sell or pass on your personal data to 3rd parties. We may track the Internet domain address from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are.

In order to make and process purchases from our website we require certain personal information from you. Whether or not to provide such information is completely your own choice, however without this information you may not be unable to purchase products from our web site.

How we use your information

The information you provide is used for confirming your identity, payment processing and shipping. The Pigeon Arch or our service providers, acting on our behalf, may also use your data to contact you regarding our products and services that may be of interest to you. We may also disclose your personally identifiable information when we believe the law requires it.


Our web site uses “cookies.” A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. We use cookies to:

  • Identify returning customers.
  • Tailor our services and offers.
  • Manage your shopping cart and process orders.

You can set your browser to notify you when a cookie is being used allowing you to either authorise or reject the activity.
Refusing or turning cookies off on your browser, will effect the functionality of our site and will not allow you to make a purchase.

Security and SSL

We use Secure Sockets Layer (SSL) technology to protect the security of your online order information. To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active and the server is secure. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from “http” to “https”.

Links to third party websites

Our web site may contain links to web sites operated and maintained by third parties, over which we have no control. Privacy policies on such linked sites may be different from our privacy policy. You access such linked sites at your own risk.